Our 5 star campsite Le Vieux Port is proud to be recognised by several accreditations and certifications. To give you an idea of our commitment, here are all the labels with which we are affiliated.
For several years, Le Vieux Port campsite has been committed to offering its holidaymakers an ever higher quality of service. The Atout France label rewards the daily efforts of our teams on the basis of classification criteria on a demanding level of comfort and quality of service. Checks are carried out every 5 years by a Cofrac-accredited inspection body.
Vélodyssée & Accueil Vélo
The Vélodyssée is more than 1400 km of cycle paths along the Atlantic. Thanks to it, you can link Roscoff in Brittany to Hendaye in the Basque Country and thus cross France by bike. For a rest and a stopover on your way, choose an establishment with the "Accueil Vélo" label, such as the Vieux Port campsite in the Landes. You will be sure to receive the best welcome.
In order to always welcome you better and improve the quality of our services, we are committed to the Qualité Tourisme™ approach.
Qualité Tourisme™ is the only state mark awarded to tourism professionals for the quality of their welcome and services.
This label guarantees you an excellent welcome and rewards the efforts of Le Vieux Port campsite for the professionalism of its teams and the satisfaction of its holidaymakers.
Customer reception and safety
The heads of our various departments have all been trained by the Tourism Academy professional training institute in customer care and safety. The programme of this comprehensive training includes Actions to be taken and behaviours to adopt before, during and after a customer's stay, cleaning procedures, staff management and equipment, hygiene measures to be applied and enforced, distancing procedures, barrier gestures and medical means available, procedures to be applied in the event of a positive test.. Following this comprehensive training on the measures to be applied and the behaviour to be adopted in the face of Covid-19 in an establishment open to the public, a total of 3 tests were conducted to validate the knowledge and skills of our managers so that they can always welcome you in the best and safest possible way.