Because the unexpected can happen quickly, camping Le Vieux Port***** offers comprehensive cancellation insurance, designed to protect you before, during and after your stay in Messanges.

With our specialist partner, take advantage of extensive cover to travel with complete peace of mind.

Cancellation of stay

       
CancellationLate arrivalInterruption of stayReplacement vehicleForgotten objectAssistanceVeterinary
reimbursement of sums paidreimbursement on a pro rata basisreimbursement of unused servicesassistance in the event of breakdown, accident or theftreimbursement of shipping costshelp, advice and information 24 hours a day, 7 days a weekcosts of caring for your pet

 

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Un couple de parents à la plage tenant leur enfant par les bras pour le soulever du sol, tous trois en pleine séance de fous rires et de joie familiale, sur un sable doré avec la mer en arrière-plan sous un ciel clair.

The advantages of cancellation insurance in the Vieux Port

Your holiday protected from departure to arrival

  • Protected cancellation: depending on the reason, your costs will be refunded if you are no longer able to travel.
     
  • Delayed arrival: you can be reimbursed on a pro rata basis for the unused period.
     
  • Interruption of stay: part of your services may be refunded.
     
  • 24/7 assistance: an advisor is available at all times.
Image
Un couple de parents à la plage tenant leur enfant par les bras pour le soulever du sol, tous trois en pleine séance de fous rires et de joie familiale, sur un sable doré avec la mer en arrière-plan sous un ciel clair.
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Un père en short fait un high five avec sa jeune fille en maillot de bain, les pieds dans l'eau à la plage. Il tient dans une main un seau rose de château de sable, ils partagent un moment de joie et complicité au bord de l'eau.

A complete service for the whole family

A rapid solution for every need

  • Breakdown or accident: a replacement vehicle can be provided.
  • Insured pets: care, assistance and help if they run away.
  • A single contract to cover the needs of the whole family, people and pets!

 

🌴 Travel with peace of mind in Les Landes

With Camping Le Vieux Port's cancellation insurance, you can enjoy a holiday with complete peace of mind: comprehensive protection, ongoing assistance and cover to suit all situations.
Your sole mission: to make the most of your holiday in the heart of the Landes!

Image
Un père en short fait un high five avec sa jeune fille en maillot de bain, les pieds dans l'eau à la plage. Il tient dans une main un seau rose de château de sable, ils partagent un moment de joie et complicité au bord de l'eau.

Replacement vehicle

 

🔎 For full details of cover, please refer to the General Terms and Conditions of Insurance.
Frequently asked questions
🤔 What happens if I have to cancel my holiday?

If unforeseen circumstances make your departure impossible, you can obtain reimbursement of the sums paid (less any excess if the reason is not medical).
The full list of reasons covered is given in the General Conditions.

⏰ What if I arrive late at my holiday destination?

If your arrival is delayed by more than 24 hours, the insurance may reimburse you pro rata for any unused nights.
Full details are given in the General Conditions.

🪙 Can I be reimbursed if I have to cut my stay short?

Yes, if your stay is interrupted, the insurance will reimburse you for services not used, in accordance with the terms and conditions set out in the General Terms and Conditions.

🚗 My vehicle breaks down or is stolen, what should I do?

In the event of a breakdown, theft or material accident that immobilises your vehicle, a replacement vehicle can be provided (in accordance with the contract conditions).

👜 What if I forget something in my mobile home?

The cost of sending the forgotten item may be reimbursed.
The amount and terms of intervention are specified in the General Terms and Conditions.

📞 Is there any assistance during my stay?

Yes, a 24/7 telephone advice line is available to help you before and during your stay:
practical information, help with problems, advice, etc.

🐾 Is my pet covered?

Yes, your dog or cat benefits from specific cover :

  • reimbursement of veterinary expenses,
  • assistance in the event of disappearance,
  • assistance in the event of a health problem.

All the conditions are detailed in the General Conditions.